• Provided personalized service for each guest while exhibiting vast, up to date knowledge of the tavern’s 500 various bottled beers and 50 rotating taps from around the world
• Answered questions presented by guests and made educated suggestions regarding food and beverage choices with enthusiasm as to enhance their overall experience
• Possess well rounded knowledge behind the craft brewing process, as well as the history, quality and styles of beer • Demonstrated ability to ensure the highest level of service in a fast paced, constantly changing environment
• Sold company merchandise and memberships while maintaining a positive sales approach