
Passion for Service Industry
- North Charleston, SC
- September 23, 2016
I have been working in the service industry for five years and I'm constantly thirsting for more knowledge. I have worked as a Head Hostess, Server, Room Service Server, promotional shot and beer tub girl for events including: concerts, NFL/MLB/NHL games and local events in Pittsburgh. My goal is to keep learning, keep working hard and see where my passion takes me in this industry. I have a very open mind.
Category
E-mail
Phone Number
Experience
Server
@ Community Pizza House
Jun 2016
— Sep 2016
Community Pizza House is a craft pizza restaurant and bar catering to the military base, airport, hotels and the Tanger Outlets in North Charleston.
Duties included but not limited to:
• Greeting guests with hospitality and exceptionally fast service
• Manage closing and opening duties including restocking, set up and cleaning
• Assist guests in informing them of the menu and bar items in a professional and helpful manner
• Anticipating guests needs
• Working in a team environment by running food and waiting on all guests to ensure the quality of service
• Working with the POS system and communicating with the kitchen staff
Duties included but not limited to:
• Greeting guests with hospitality and exceptionally fast service
• Manage closing and opening duties including restocking, set up and cleaning
• Assist guests in informing them of the menu and bar items in a professional and helpful manner
• Anticipating guests needs
• Working in a team environment by running food and waiting on all guests to ensure the quality of service
• Working with the POS system and communicating with the kitchen staff
Head Hostess/Barista/Server
@ Asiago's Tuacan Italian
May 2015
— Jun 2016
Asiago's is a high volume fine dining Italian restaurant and espresso lounge located in the North Shore next to Heinz Field, which hosts the NFL, NCAA football, concerts and other events.
Duties included but not limited to:
• Greeting guests with a smile
• Taking phone calls and reservations
• Having knowledge of the full men
• Take-out orders
• Making alcoholic/non-alcoholic drinks in coffee bar
• Maintaining a proper head count for the floor
• Cashing out valet services
• Setting up all reservations, parties and banquets
• Closing the coffee bar: washing/polishing glassware, cleaning liquor bottles, sinks, taps, counter tops, speed rails, blenders, floor and espresso machine.
• Greeting tables in a professional manner, suggesting wine pairings, entering the order correctly into the POS and delivering it promptly and professionally
Duties included but not limited to:
• Greeting guests with a smile
• Taking phone calls and reservations
• Having knowledge of the full men
• Take-out orders
• Making alcoholic/non-alcoholic drinks in coffee bar
• Maintaining a proper head count for the floor
• Cashing out valet services
• Setting up all reservations, parties and banquets
• Closing the coffee bar: washing/polishing glassware, cleaning liquor bottles, sinks, taps, counter tops, speed rails, blenders, floor and espresso machine.
• Greeting tables in a professional manner, suggesting wine pairings, entering the order correctly into the POS and delivering it promptly and professionally
Server
@ Redbeard's
Feb 2015
— May 2015
Redbeards is a high volume casual sports bar located in the cultural district in downtown Pittsburgh.
Duties included but not limited to:
• Delivering exceptional, fast and friendly service
• Promptly taking orders to put in the pos system
• Having knowledge of the menu and alcohol
• Monitor the floor at all times to ensure all guests satisfaction while working in a team environment
• Communicating clearly with kitchen staff regarding guests special requests and allergies
• Finishing all side work before getting checked out by manager on duty and fellow server
Duties included but not limited to:
• Delivering exceptional, fast and friendly service
• Promptly taking orders to put in the pos system
• Having knowledge of the menu and alcohol
• Monitor the floor at all times to ensure all guests satisfaction while working in a team environment
• Communicating clearly with kitchen staff regarding guests special requests and allergies
• Finishing all side work before getting checked out by manager on duty and fellow server
Hostess/Room Service Server
@ SoHo
May 2013
— Feb 2015
SoHo is a high volume hotel restaurant and bar located next to PNC park, which accommodates MLB, concerts and other events. SoHo accommodated room service to two hotels, as a hostess I was also responsible for delivering all room service orders.
Duties included but not limited to:
• Greeting guests with hospitality
• Seating guests while keeping track of rotation
• Handling a large wait time for all events while bussing tables fast and efficiently
• Taking room service orders on the pos system, get the order together on the expo line, deliver it promptly and close out the check
• Take-out orders
• Re-stocking the room service products and flipping/stocking the dressing cooler
• Working in a team environment which involved running food, drinks and rolling silverware
• Full knowledge of the menu and daily specials
• Setting up all reservations and parties
Duties included but not limited to:
• Greeting guests with hospitality
• Seating guests while keeping track of rotation
• Handling a large wait time for all events while bussing tables fast and efficiently
• Taking room service orders on the pos system, get the order together on the expo line, deliver it promptly and close out the check
• Take-out orders
• Re-stocking the room service products and flipping/stocking the dressing cooler
• Working in a team environment which involved running food, drinks and rolling silverware
• Full knowledge of the menu and daily specials
• Setting up all reservations and parties
Retail Vendor
@ PensGear at Consol Energy Center
Dec 2012
— Jun 2014
PensGear is a retail company for the NHL Pittsburgh Penguins. I worked at locations inside of Consol Energy Center which accommodates to the NHL, NCAA hockey, concerts and other events.
Duties included but not limited to:
• Multitasking with a high volume of guests
• Handling large amounts of money in most transactions
• Organizing product placement
• Merchandise sells quickly. Fast, efficient re-stocking was very important
• Communicating with other stores, vendors and warehouse to ensure all customer merchandise needs
• Maintaining knowledge of all the merchandise, stadium locations and computer system
• Inventory
Duties included but not limited to:
• Multitasking with a high volume of guests
• Handling large amounts of money in most transactions
• Organizing product placement
• Merchandise sells quickly. Fast, efficient re-stocking was very important
• Communicating with other stores, vendors and warehouse to ensure all customer merchandise needs
• Maintaining knowledge of all the merchandise, stadium locations and computer system
• Inventory