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Ben Ekis

October 3, 2016 By

Experienced Food Service Manager/Coordinator
Experienced Food Service Manager/Coordinator
  • Mint Hill, North Carolina
  • January 29, 2018

An enthusiastic, hard-working, professional, a collaborative and creative thinker, and a leadership award recipient with management experience who is goal-oriented and driven to continuously improve. Organized, flexible and able to meet deadlines in a fast-paced work environment. Excellent customer service and problem-solving skills.

Category
DTC, Tasting Room & Retail
E-mail
Locked
Phone Number
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Education

Bachelors Degree - Liberal Studies: Arts @ Purchase College - State University of New York
Aug 2010 — May 2012
National Society of Leadership and Success
Communication and Media Arts @ Monroe Community College
Aug 2004 — May 2006

Experience

Licensed Real Estate Salesperson @ Howard Hanna Realty
Apr 2017 — Oct 2017
• Worked with buyers and sellers in the purchase or sale of their home.
• Created presentations to help educate sellers on current market values and properly pricing their property in a competitive market.
Menu Team Coordinator @ CaterTrax
Sep 2015 — Dec 2016
• Effectively managed multiple client requests that arrive by phone, e-mail or the CaterTrax support ticket system.
• Acted as the first point of contact with clients for site problem resolution.
• Assessed daily workload of team members to give accurate status updates, prioritized urgent client requests and distributed work effectively.
Food Service Supervisor @ Aramark - University of Rochester
Dec 2014 — Sep 2015
• Oversaw the operations of multiple dining units, included the Eastman School of Music, catering events and student dining locations.
• Planned and purchased food for food service program.
• Ensured staff followed sanitation procedures during meal prep periods.
Customer Service Representative @ Wegmans Food Markets
Mar 2008 — Oct 2017
• Helped determine weekly focus items and used successful merchandising and coordinating events to drive sales.
• Ensured superior customer experiences by addressing customer concerns, demonstrating empathy and resolving issues on the spot.
• Tracked sales of each product and based on projections - created production guide daily.

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